When will we receive our code for the unit?

To ensure the safety of all our guests, we will provide the entry code to the home, along with all other pertinent information, the morning of check-in.

Security Deposit

No, but there is a pre-authorization hold of $500.00 to cover potential damage which may occur during your stay; this hold is subsequently dropped within 72 hours of departure, as long as there are no damages to the unit or the property as a whole

Cancellation and Refund Policy

If you cancel your stay more than 60 days prior to your scheduled arrival date, you will receive a full refund of your booking total (base rental rate + all applicable taxes paid). No refund will be offered if you cancel your stay less than 60 days prior to your scheduled arrival date.

I don't see my question answered here....

Please either email (team.gvr@outlook.com) or call (248-894-1135) anytime and we would be happy to answer any specific question(s) you may have!!

Can we have an early check in/late check out?

We will do our best to accommodate change requests for check in/out times, but these are always circumstantial. Please reach out to us if you would like to request an accommodation for either.

What are the check in and check out times?

Check in: 4pm or 5pm depending on the property

Check out: 10am at every property

Do you have cameras located on or inside of the property?

We have cameras located on the outside of the property for security purposes. These cameras are in place strictly to ensure the safety of our guests. They allow us to be alerted should there be active wildlife in the area, in which case we can pass the news onto our guests.

There are NO security cameras inside any of the homes.

How far are you from the entrance to Glacier National Park?

All of the properties are a 20-30 minute drive to the nearest entrance to Glacier National Park.

Do you offer cleaning services during my stay?

This can be arranged, per the guests request, for an additional charge.

How accurate are the pictures shown on your website?

In short, extremely accurate! All of our homes feature different color schemes, artwork, and furniture so the unit you book on the website is the exact unit in which you will be staying.

Please note: while all large furniture and appliances will consistently remain the same, some minor items (pillows, throws, etc.) routinely do need to be replaced. The same quality and general color scheme of everything in the pictures is upheld anytime we have to replace an item.

I don't see my question answered here....

Please either email (team.gvr@outlook.com) or call (248-894-1135) anytime and we would be happy to answer any question(s) you may have!

FREQUENTLY ASKED QUESTIONS